Water Heater Replacement
When your old tank leaks or keeps failing, Tyler and Cam swap it for a new one. Most standard replacements take 2 to 4 hours. Bulk ordering keeps the price lower than you might expect.
Tank · Tankless · Heat pump
Water Heater Services Across the Phoenix Valley
The Water Heater Bros repair, replace and maintain tank, tankless and heat pump water heaters for homeowners in Phoenix, Scottsdale, Mesa and across the Phoenix Valley. Call or text for a free quote by phone.
- Licensed · AZ ROC 363269
- Family-owned · owners do the work
- Free water heater inspection
- Free quote by phone or text
Tyler and Cam, the two owners, do every job themselves. They are licensed under AZ ROC 363269 and work on all major brands. If your heater can be fixed, they will tell you before talking about a new one. Book a free inspection, Monday to Saturday, 8 AM to 5 PM.
How Water Heaters Work, and Why Phoenix Is Hard on Them
Most homeowners never think about the water heater until the shower runs cold. Then the questions pile up fast. Is it broken or just worn? Should you fix it or buy a new one? Is tankless worth it? This guide walks through the basics so you can make a calm, clear choice.
There are three main types of home water heater. A tank heater keeps 40 to 80 gallons hot and ready. A tankless heater, also called on-demand, heats water only as it flows through. A heat pump heater pulls warmth from the air around it and moves it into a storage tank.
- Tank heatersStore 40 to 80 gallons of hot water. Simple, lower upfront cost, and familiar to most homeowners.
- Tankless heatersHeat water as you use it, so it does not run out. Needs the right gas line or wiring.
- Heat pump heatersMove heat from the air into the water. Very efficient and well suited to warm Phoenix garages.
- Gas or electricGas heats fast and needs venting. Electric is easier to place but can recover more slowly.
Each type can run on gas or electricity, with one exception. Heat pump heaters are electric. Gas heaters warm water fast and keep up well with big households. Electric heaters are simpler to place because they need no vent to the outside. Your home's gas line, wiring and space often decide the fuel for you.
The Phoenix Valley adds two problems most of the country does not have. The first is hard water, which carries a lot of minerals. When that water heats up, the minerals settle out as scale and sediment. In a tank, the sediment builds a layer on the bottom. In a tankless unit, scale coats the small passages inside.
- Hard waterMinerals settle as sediment in tanks and scale in tankless units. Both cut hot water and shorten life.
- Summer heatHot garages and attics add wear. Check for leaks and odd noises before the hottest months.
- Popping or rumblingUsually sediment on the tank bottom. A flush often helps if it has not gone on too long.
- Rusty or cloudy waterCan point to a worn anode rod, the metal rod that draws rust away from the tank.
- Runs out fastOften sediment, a worn element or a heater too small for your home. Service can often fix it.
- Ten years or olderAn older tank with a leak or repeated trouble is usually ready for replacement.
The second problem is heat. Many Valley homes keep the water heater in the garage, and a garage can feel like an oven for months each summer. Heat pump heaters can use that warm air. Gas and electric parts, though, wear harder in that space, and leaks in a closet or attic can cause real damage.
Repair or replace is the big decision. Many heaters do not need replacing when they stop working. A failed element, thermostat, thermocouple or valve can often be swapped in under an hour or two. Replacement makes more sense when the tank itself leaks, the unit is past 10 years old, or repairs keep coming back.
Tank vs Tankless vs Heat Pump at a Glance
Each type of water heater solves a different problem. Use this table as a starting point, then call or text Tyler or Cam. They will ask about your household, your space and your gas or power supply before suggesting one.
| Tank | Tankless | Heat pump | |
|---|---|---|---|
| How it heats | Gas burner or electric elements keep a stored tank hot | Gas burner or electric coils heat water as it flows | Pulls heat from the air into a stored tank |
| Hot water supply | Set amount; can run out in long showers | Steady flow that does not run out | Set amount; recovers slower than gas |
| Upfront cost | Lower | Higher | Higher |
| Running cost | Moderate | Lower, since it heats only on demand | Lowest of the three for most homes |
| Space needed | Floor space for a full tank | Small wall-mounted box | Tank plus open air around it |
| Typical maintenance | Yearly flush and anode rod check | Yearly descaling and filter cleaning | Yearly flush and air filter cleaning |
| Phoenix hard water | Sediment builds on the tank bottom | Scale builds inside small water passages | Sediment in the tank, like a standard tank |
| Best fit | Most homes wanting a simple, lower-cost swap | Larger households tired of running out | Electric homes with a warm garage |
Which water heater fits your home?
Tank, tankless and heat pump heaters each suit different homes. Answer four questions to see which type to look at first.
A starting point, not a quote. We check your gas line, venting, power and space before recommending anything.
Our water heater services
Water Heater Installation
New installs, gas to electric changes, moving a heater to a new spot and adding an expansion tank. The owners handle the install themselves and explain the manufacturer warranty first.
Water Heater Repair
No hot water, leaks, strange noises or a pilot that will not stay lit. They repair all major brands, plus recirculation pumps, and tell you honestly if a repair is the smarter choice.
Tank Water Heater Repair
Gas and electric tank fixes: elements, thermostats, thermocouples, gas valves and the pressure relief valve. They also check the anode rod and the sediment that Phoenix hard water leaves behind.
Tankless Water Heater Installation & Replacement
Tankless installs and swaps sized to how much hot water your home uses at once. They check venting, gas line size and wiring, which can make the job run longer than a tank swap.
Tankless Water Heater Repair & Descaling
Error codes, lukewarm water and units that shut off mid-shower. Most trouble in the Valley starts with mineral scale, so repair often comes with a full descale and filter cleaning.
Heat Pump Water Heaters
An efficient electric option that pulls heat from the air, which suits warm Phoenix garages. They check airflow and space first. Ask APS or SRP about current rebates.
Water Heater Inspection, Flush & Maintenance
An annual flush for tanks, descaling for tankless units and an anode rod check. You can also upgrade to a powered anode that does not wear away. It starts with a free inspection.
Why Phoenix Valley Homeowners Call The Water Heater Bros
Tyler and Cam started this company because they kept seeing homeowners overpay for water heater work without clear answers or careful work. Both grew up in construction and plumbing. Here is what that means when they show up at your home.
The owners do every install
Tyler and Cam run one truck and do the work themselves. No one else shows up at your door.
Licensed in Arizona
Licensed by the Arizona Registrar of Contractors under AZ ROC 363269. You can look it up anytime.
Focused on water heaters
Their tools and parts are chosen for water heater work, not all of plumbing. That means faster, cleaner jobs.
Lower pricing from bulk orders
They buy heaters and parts in bulk from a small group of makers and pass the savings to you.
Free inspection, no pressure
They check your current heater for free, with no obligation, and share ways to extend its life.
Repair first when it makes sense
Many heaters do not need replacing. If a simple repair is the better choice, they say so.
Warranty explained up front
Every install carries the manufacturer warranty. They walk you through what it covers before any work starts.
Call or text to book
Reach them Monday to Saturday, 8 AM to 5 PM. Texting a photo of your heater is welcome.
Years of hands-on experience
Both owners worked in residential and industrial plumbing before focusing on water heaters for homeowners.
Family-owned
Honest repairs and dependable service, from our family to yours. Zero sales pressure, start to finish.
Tyler once owned and sold a plumbing company. He and Cam built this one around a single trade so they could do it well. When you call, you talk to the person who will do the work and stand behind it.
How a Water Heater Job Works, Step by Step
You should know what happens before anyone touches your water heater. Here is how Tyler and Cam handle a job from the first text to the last check, whether it ends in a quick repair or a full replacement.
- 1
Call or text
Reach out Monday to Saturday, 8 AM to 5 PM. Tell them what you are seeing, or text a photo of the heater and its label.
- 2
A few quick questions
They ask about the heater's age, type, fuel and location, and how many people use hot water. This shapes the advice.
- 3
Free quote by phone
For many jobs they can give you a clear quote over the phone, free. You decide if and when to book, with no obligation.
- 4
Visit and inspection
One of the owners comes out, looks at the heater, venting, valves and connections, and checks for leaks and sediment.
- 5
Options explained
You hear what is wrong, what can be repaired, and when replacing makes more sense. Clear pricing, no pressure either way.
- 6
Repair or install
Most standard installs take 2 to 4 hours. Tankless can take longer if venting, gas or wiring needs changes. The owners do the work themselves.
- 7
Test and walkthrough
They fill and test the heater, check for leaks, and show you the shutoff, settings and what the warranty covers.
- 8
Maintenance advice
Before leaving, they explain how to care for your heater, including why a yearly flush or descale matters with Phoenix hard water.
The city may require a permit for some installs. If yours does, they will tell you before the work starts. After the job, call or text during business hours with any questions. You will talk to the same owner who did the work, not a call center.
Not sure which service you need?
Call or text and describe what your water heater is doing. We'll tell you clearly what it sounds like and what it may take. Mon–Sat, 8 AM–5 PM.
Where we work
Tyler and Cam work across Maricopa County, from Phoenix neighborhoods like Arcadia and Ahwatukee to Scottsdale, Tempe, Mesa, Chandler, Gilbert, Glendale and Peoria. Pick your area below to see local details and how each service works where you live.
Looking for your neighborhood?
Type your city, neighborhood or subdivision to jump to local details.
Frequently Asked Questions
Yes. The Water Heater Bros is licensed by the Arizona Registrar of Contractors under AZ ROC 363269. You can check that number on the state's website anytime. Tyler and Cam, the two owners, do the work themselves, so the licensed people you hire are the ones who show up.
Hours are Monday to Saturday, 8 AM to 5 PM, Arizona time. Sunday is closed. If your heater fails outside those hours, call or text and we will reply when we open. In the meantime, turn off the water supply to the heater if it is leaking.
Yes. Every install comes with the manufacturer warranty, and Tyler and Cam stand behind their workmanship. Coverage differs by brand and model, so they explain what your warranty covers before the install begins. That way you know what is protected and what to keep on file.
You get a free quote by phone for many jobs, and clear pricing after an inspection before any work starts. Prices stay lower because they bulk order heaters and parts from a small group of makers and only buy the tools water heater work needs.
They repair all major brands of tank, tankless and heat pump water heaters. For new installs, they order from a small group of trusted makers they buy in bulk. They will explain the options they carry and why one may suit your home better than another.
Many heaters do not need replacing when they stop working. A worn part can often be fixed for far less. Replacement usually makes sense if the tank itself leaks, the unit is over 10 years old, or repairs keep stacking up. They will tell you honestly which fits.
It depends on where you live and the type of work. The city may require a permit, especially for gas changes or moving a heater. Rules differ across Valley cities, so Tyler and Cam check your situation and tell you if yours needs one before work begins.
Most standard tank installs take 2 to 4 hours from arrival to a tested, working heater. Tankless installs can take longer, depending on venting, gas line size or electrical changes. They will give you a time estimate for your job when you book.
Water heater work, done by the owners
Call or text Tyler or Cam for a free quote by phone. Licensed in Arizona, AZ ROC 363269.